Have you ever wondered:
Quite often this happens while the customer is waiting on the phone or by the employee desk ...
Users at workstations performing common, everyday business tasks have to dedicate a lot of time to perform routine, simple and repetitive tasks (such as registration of customer data in several applications supporting one business process).
Further questions arise: Is upgrading information systems or integrating them the only way to make the work more efficient? Perhaps there is a simpler way to easily automate the activities performed by an employee? Yes - WizLink was developed upon observation, how many everyday activities can be automated.
- How much time is used for manual repetitive, routine tasks on the computer?
- How large is the percentage of the total working time is spent on tedious and even annoying clicking the same sequence of keys or a mouse?
- How often such problem concerns persons responsible for decisions or creative work?
- How many errors are committed in such simple activities?
- How errors decrease the effectiveness and quality of business processes?
- How often one has to search for customer data in different systems? Sometimes the first step is to determine in which systems the data is stored...
- How often the same data items are entered into different computer programs many times to perform operations in accordance with the defined business process?
Quite often this happens while the customer is waiting on the phone or by the employee desk ...
Users at workstations performing common, everyday business tasks have to dedicate a lot of time to perform routine, simple and repetitive tasks (such as registration of customer data in several applications supporting one business process).
Further questions arise: Is upgrading information systems or integrating them the only way to make the work more efficient? Perhaps there is a simpler way to easily automate the activities performed by an employee? Yes - WizLink was developed upon observation, how many everyday activities can be automated.
